Privacy Policy
Legal Disclaimer - Privacy Policy
Attune Direct Care & Wellness (“Attune,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Website Privacy Policy explains how information is collected, used, and protected when you visit our website.
This policy applies only to information collected through our website and does not replace or supersede our Notice of Privacy Practices, which governs how protected health information (PHI) is handled once you become a patient.
Information We Collect
Information You Voluntarily Provide
We may collect information you choose to provide through website forms, including:
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Name
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Email address
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Phone number
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General inquiry information
Please do not submit medical or sensitive health information through website forms. Website forms are not intended for clinical communication.
Information Collected Automatically
When you visit our website, we may collect limited technical information such as:
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IP address
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Browser type
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Device type
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Pages visited
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Date and time of access
This information helps us understand website usage and improve performance.
How We Use Website Information
Information collected through our website may be used to:
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Respond to general inquiries
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Provide requested information
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Improve website functionality
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Maintain security and prevent misuse
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Comply with legal obligations
We do not sell, rent, or trade website visitor information.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
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Improve site performance
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Analyze traffic patterns
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Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
Third-Party Services
We may use third-party services (such as website hosting, analytics, or scheduling tools) to support website functionality. These providers are contractually required to protect your information and may only use it to perform services on our behalf.
No Medical Advice Through the Website
Information provided on this website is for educational and informational purposes only and does not constitute medical advice, diagnosis, or treatment. Use of this website does not establish a doctor-patient relationship.
Security and Privacy, HIPAA and Privacy Rights
Security
We take reasonable administrative and technical steps to protect information submitted through our website. However, no website or electronic transmission is completely secure, and we cannot guarantee absolute security.
HIPAA and Medical Information
If you become a patient of Attune, the privacy and protection of your medical information are governed by our Notice of Privacy Practices, not this Website Privacy Policy.
Texas Privacy Rights
Texas law provides additional protections for personal and medical information. Attune complies with applicable Texas privacy laws, including the Texas Medical Records Privacy Act, when handling patient information.
Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children through this website.
Changes to This Policy
We may update this Website Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Information
If you have questions about this Website Privacy Policy, you may contact:
Attune Direct Care & Wellness
903-212-6778
support@attunedirectcare.com
Important Reminder
For medical concerns, established patients should use the secure patient portal.
In an emergency, call 911 or go to the nearest emergency room.